ZOMBE TCG Return & Refund Policy

Last Updated: October 5, 2026

All Sales Are Final

Except where otherwise required by applicable law or expressly stated in this policy, all sales made through ZOMBE TCG are final once an order is placed.

ZOMBE TCG does not accept returns, exchanges, or cancellations based on buyer's remorse, changes in market value, changes in card or collectible values, or a customer's decision that they no longer want an item.

By completing a purchase through our website, customers acknowledge and agree to this Return & Refund Policy.

Trading Cards and Collectibles

Customers are responsible for reviewing the complete product listing, photographs, product condition, quantity, set, variation, and other available product information before completing a purchase.

Due to the collectible nature of our products, trading cards, graded cards, sealed trading card products, and other collectibles are final sale, except where otherwise required by applicable law or where ZOMBE TCG determines that an incorrect, damaged, defective, or materially misdescribed item was provided.

Natural manufacturing variations or minor imperfections that may reasonably occur with trading cards, packaging, or sealed collectible products are not automatically considered defects.

Unless expressly stated otherwise in the listing, ZOMBE TCG does not guarantee that an ungraded trading card will receive any particular grade from PSA, CGC, Beckett, or any other third-party grading service.

Changes in the market price or collectible value of an item after purchase do not qualify an order for cancellation, return, refund, exchange, or price adjustment.

No Buyer-Requested Cancellations

Orders cannot normally be cancelled or modified after they are placed.

Customers are responsible for verifying items, quantities, shipping information, and other order information before submitting an order.

ZOMBE TCG reserves the right to cancel and refund an order when necessary, including because of suspected fraud, inventory discrepancies, pricing or listing errors, payment issues, or other circumstances that prevent ZOMBE TCG from fulfilling the order as represented.

Incorrect, Damaged, Defective, or Materially Misdescribed Items

If you believe you received an incorrect, damaged, defective, or materially misdescribed item, contact:

support@zombetcg.com

Please provide your order number and clear photographs of the item, packaging, and shipping materials relevant to the issue.

Claims should be reported promptly after delivery so that ZOMBE TCG can investigate the issue and, where applicable, pursue a claim with the shipping carrier.

Do not discard the product, original packaging, shipping container, labels, or other materials relating to the shipment while a claim is being investigated.

When required by applicable law, or when ZOMBE TCG determines that an order qualifies for a remedy under this policy, ZOMBE TCG will provide an appropriate resolution.

Nothing in this policy is intended to limit rights or remedies that cannot legally be limited.

Lost Packages

If tracking information indicates that an order has been lost in transit or the package does not arrive as expected, contact support@zombetcg.com with your order number.

ZOMBE TCG will review the available tracking information and, where appropriate, work with the shipping carrier regarding the shipment.

Customers may be asked to provide information reasonably necessary to investigate a missing-package claim.

Packages Marked Delivered

If carrier tracking indicates that an order was delivered but you cannot locate the package, please first check the delivery location and surrounding area and contact the applicable shipping carrier.

You may also contact support@zombetcg.com so that ZOMBE TCG can review the available shipment and tracking information.

A carrier's delivery confirmation may be used by ZOMBE TCG as evidence of shipment and delivery in connection with payment disputes and other claims.

Shipping Addresses

Customers are responsible for providing complete and accurate shipping information at checkout.

If a customer notices an incorrect address after ordering, the customer should contact ZOMBE TCG immediately. ZOMBE TCG cannot guarantee that an address can be changed after an order is submitted.

Orders returned to ZOMBE TCG because of an incorrect, incomplete, undeliverable, or refused address will be handled based on the circumstances of the shipment and applicable law.

Returns Authorized by ZOMBE TCG

Do not send merchandise back to ZOMBE TCG unless ZOMBE TCG has authorized the return.

If a return is authorized, ZOMBE TCG will provide applicable return instructions.

An authorized return does not automatically constitute approval of a refund. The returned merchandise may be inspected to verify the reported issue before a final resolution is issued.

Payment Disputes

Customers are encouraged to contact support@zombetcg.com if there is a problem with an order so that ZOMBE TCG has an opportunity to investigate and resolve the issue.

ZOMBE TCG maintains order, payment, fulfillment, shipping, tracking, customer communication, and other relevant transaction records and may provide applicable records to payment processors, card issuers, shipping carriers, or other parties when responding to a payment dispute or investigating suspected fraud.

Questions Before Purchasing

If you have questions regarding an item's condition, authenticity, photographs, variation, or other listing details, please contact:

support@zombetcg.com

Please ask any questions before completing your purchase.

Contact

ZOMBE TCG
Email: support@zombetcg.com